FAQ

Are the shirts cleaned before they become new products?

Yep! Most charity shops already wash the clothes before selling them, but we always give them another wash just to make sure they’re extra fresh before being transformed into something new.
What makes your products unique?

Every piece is completely one of a kind, made from upcycled second-hand shirts. Each shirt typically produces 1 bag or up to 4 caps, but because of the way we cut and flip the fabric, no two ever turn out the same. It means when you pick something, it’s truly yours, there isn’t another like it anywhere.
Will your caps fit me?

Absolutely! Each cap has an adjustable three-length button strap, making it super easy to get a comfortable fit. If you’ve got any specific sizing concerns, just drop me a message.
Can I return a product?

Please refer to our Shipping & Returns page
What's the best way to wash my product?

Hand wash in cold water and let it air dry, that way, the fabric stays in great shape. Avoid machine washing or tumble drying, as that can be a bit harsh on the material.
Will I get the exact product I ordered?

100%! Since every one is a one-off, the one you choose is the exact one that’ll arrive at your door. No surprises just a product that’s yours and yours alone.
Can I try a product on before I buy it?

Please check out our Stockists page for more information.
Do you take custom orders?

Right now, we don’t offer custom orders, but every product is already unique, so you’re always getting something special. I’m planning to have some Build-a-Custom-Cap workshops soon!